CENTRAL INSTITUTE OF PLASTICS ENGINEERING & TECHNOLOGY
Question BankQ 1 What are the values at work place an employee must have?
Ans: It is important for an employee to possess a set of values in order to maintain conducive atmosphere at work place A few of them are mention below:
⦁ Honesty and loyalty for the organization
⦁ Respect for the work assigned
⦁ Punctuality, regularity and discipline
⦁ Courtesy and politeness with coworkers
⦁ Judicious use of resources
⦁ Efficiency in completing tasks
⦁ Willingness to take up new tasks
Q 2 : What is the role of motivation in any team task?
Ans: A team is formed when individuals with a similar interest come together to realize a common dream. The team members must think of their team first and all other personal interests should come later. Every individual must contribute equally as per his capability to achieve the predefined targets successfully within the desired time frame. Motivation and attitude go hand in hand in increasing the output of any team. You need a match stick for fire, you need ink for a pen to write, and similarly an individual needs motivation to perform. Every individual has some latent talent and needs a push for the talent to come out. Without motivation, the team members feel reluctant to work and also tend to spread negativity around. Human beings are hungry for praise and appreciation. Thus motivation increased and enhanced the working efficiency and outcome.
Q 3 Q 10 What is SWOT analysis?
Ans SWOT stands for Strengths, Weaknesses, Opportunities, and Threats SWOT analysis (or SWOT matrix) is a strategic planning technique used to help a person or organization identify strengths, weaknesses, opportunities, and threats related to business competition or project planning. Strength and opportunities helpful to achieve the objectives whereas weakness and threats are harmful to achieve the objectives.It is instrumental in strategy formulation and selection of the team and employees.
Q4 When is SWOT analysis required and what are advantages?
Ans: SWOT analysis is required to examine following situation:
⦁ Product launching and product evaluation
⦁ Changing job
⦁ Decision making
⦁ Competitor evaluation
⦁ Strategic planning
⦁ Workshop session
Advantages of SWOT analysis
⦁ Consolidate Strengths
⦁ Minimizes weaknesses
⦁ Helps to grab opportunities
⦁ Minimizes threats
⦁ Facilitates Planning
⦁ Facilitates Alternative Choices
⦁ Helps to Innovate
⦁ Ensure survival & success
Q 5: What do you mean by moral development?
Ans Moral development is the process through which children develop proper attitudes and behaviors toward other people in society, based on social and cultural norms, rules, and laws.
Q 6: What are moral qualities?
Ans Moral qualities are the evaluation of a particular individual's stable moral character. The concept of character can imply a variety of attributes including the existence or lack of virtues such as empathy, courage, fortitude, honesty, and loyalty, or of good behaviors or habits.
Q 7: What is ethics?
Ethics is concerned with what is good for individuals and society and is also described as moral philosophy. The term is derived from the Greek word ethos which can mean custom, habit, character or disposition.
Q 8: Why ethics is important in our life?
Ethics is a system of principles that helps us tell right from wrong, good from bad. Ethics can give real and practical guidance to our lives.Ethics is all about the choices we make. We constantly face choices that affect the quality of our lives.
Q 9: What are the four pillars of ethics?
Ans There are four 'pillars' of ethics:
• Autonomy – respect for the patient's right to self-determination.
• Beneficence – the duty to 'do good'
• Non-Maleficence – the duty to 'not do bad'
• Justice – to treat all people equally and equitably.
Q 10: What is motivation and its importance for students?
Ans: Motivation is an act of persuading the people it is a psychological process that help to increase the will to do work it is a process of inspiring people from which the people can use their ability
Motivation has several effects on students' learning and behavior.
• First, motivation directs behavior toward particular goals. ...
• Motivation will increase students' time on task
• An important factor affecting their learning and achievement.
• Motivation enhances cognitive processing.
Q 11: What is the importance of character in developing a positive personality?
Ans good character helps you develop a winning personality. In other words, a good character is the backbone of a magnetic personality which attracts other people. One needs to be honest at work. You need to develop a sense of loyalty and attachment towards your organization.
Q12: How do we improve our personality?
Ans : 8 Life Skills to Help to Improve Personality
1. Become a Better Listener. If you are a good listener, you can learn a lot from your surroundings.
2. Expanding Your Interest.
3. Becoming a Better Conversationalist.
4. Meeting New People.
5. Polishing Interpersonal Skills.
6. Developing Leadership Skills.
7. Presentation Skills.
8. Treating People with Respect.
Q 13: How can personal values impact on your work?
Your values describe what is important to you in the way you live your life. They give meaning to your life, are the foundation for your beliefs, they influence your decisions, actions and behaviour and impact the life you choose to lead.
Q 14 What are the basic principle of critical thinking?
Principles of Critical Thinking:
1. Gather complete information.
2. Understand and define all terms.
3. Question the methods by which the facts are derived.
4. Question the conclusions.
5. Look for hidden assumptions and biases.
6. Question the source of facts.
7. Don’t expect all of the answers.
8. Examine the big picture.
9. Examine multiple cause and effect.
10. Watch for thought stoppers.
11. Understand your own biases and values.
Q 15 Define stress and quote various examples of that have created stressful situations in ones life (At least Three)
Ans Stress is the body's reaction to any change that requires an adjustment or response. The body reacts to these changes with physical, mental, and emotional responses. Stress is a normal part of life. You can experience stress from our environment, our body, and our thoughts Examples of life stresses are:
• The death of a loved one
• Divorce
• Loss of a job
• Increase in financial obligations
• Getting married
• Moving to a new home
• Chronic illness or injury
• Emotional problems (depression, anxiety, anger, grief, guilt, low self-esteem)
Q 16 What could be the causes of stress at work place?
Ans Everyone has different stress triggers. Causes of stress at work place are as follows:
• Being unhappy in your job
• Having a heavy workload or too much responsibility
• Working long hours
• Having poor management, unclear expectations of your work, or no say in the decision-
making process
• Working under dangerous conditions
• Being insecure about your chance for advancement or risk of termination
• Having to give speeches in front of colleagues
• Facing discrimination or harassment at work, especially if your company isn't supportive
Q 17 What are the consequences of stress and conflict?
Ans : Stress is a reaction to a situation where a person feels threatened or anxious The symptoms may be physical or emotional. Common reactions to a stressful event can include:
⦁ disbelief, shock, and numbness
⦁ feeling sad, frustrated, and helpless
⦁ difficulty concentrating and making decisions
⦁ headaches, back pains, and stomach problems
⦁ smoking or use of alcohol or drugs
.
Q 18 What do you mean by time management?
Ans :. Time management is the process of organizing and planning how to divide your time between specific activities. Good time management enables you to work smarter – not harder – so that you get more done in less time, even when time is tight and pressures are high. Failing to manage your time damages your effectiveness and causes stress.
Q 19 What are the barriers of time management?
Ans: Barriers of time management are:
⦁ Interruption / Distraction
⦁ Poor planning
⦁ Perfectionism
⦁ Trying to everything yourself
⦁ Taking on too much
⦁ Crises Management
⦁ Too much socializing
⦁ Not valuing your own time
⦁ Lack of skills
Q 20 What is the objectives of life skills programme?
Ans : Life skills training equips people with the social and interpersonal skills that enable them to cope with the demands of everyday life. The objectives of this training are to build self-confidence, encourage critical thinking, foster independence and help people to communicate more effectively.
⦁ Promote confidence
⦁ Enable to Communicate effectively
⦁ Make active listener
⦁ Hel to identify strength
⦁ Develop positive attitude
⦁ Healthy living
⦁ Encourage Independence
Q 21 What is interpersonal skills and how & where it is useful?
Ans: Interpersonal skills are the skills we use every day when we communicate and interact with other people, both individually and in groups. ... They communicate effectively with others, whether family, friends, colleagues, customers or clients. They also have better relationships at home and at work.
Importance of Interpersonal Skills for Students
1. It helps them ask their doubts and learn better
2. Helps in building good relationships with their peer group, colleagues, family members and society
3. Boost their confidence and personality development
4. Helps them express their thoughts/ideas and feelings to their parents, teachers or classmates to get help/support
5. Improves their social status as they interact and entertain their friends and acquaintances
6. It helps them value the diversity, individual respect and different customs in the society
7. With better soft skills, a person is considered more ethical and gets respect in society
Q 22 What is motivation?
Ans: Motivation is the word derived from the word 'motive' which means needs, desires, wants or drives within the individuals. It is the process of stimulating people to actions to accomplish the goals. In the work goal context the psychological factors stimulating the people's behaviour can be - desire for money and success.
Q 23 : What is attitude ?
Ans : An attitude is a negative and positive evaluation of an object which influences human’s behavior toward object Attitude is an evaluation of thing in terms liking and disliking, favoring and disfavoring, positive or negative Different people can have different attitudes towards a same thing or idea For example some people view internet’s use for students as positive thing as they think that
Q 24 What are the advantages and benefits of a positive attitude in the workplace?
Ans : There are many advantages of a positive attitude at work, and some of the advantages and benefits are:
⦁ Creates a positive environment
⦁ Helps to Achieve Goals and Career success
⦁ Stress reduction and management
⦁ Better health
⦁ Less sick days
⦁ Increases productivity levels
⦁ Produces more energy
⦁ Improves customer relations
⦁ Makes for better leadership skills
⦁ Improves teamwork
⦁ Improves decision-making
⦁ Overcomes Challenges
⦁ Improves motivation for yourself and others
⦁ Improves Interpersonal Relations
⦁ Improves the attitude of other employees
⦁ Increases self-esteem and confidence in yourself and others
⦁ Reduces the number of obstacles and difficulties you will encounter
Q 25 What is the role of Aptitude and attitude in success?
Ans: Several elements play a vital role in achieving success, but it all starts where attitude meets aptitude. If one has the right attitude but lack the required aptitude, success can be difficult. Attitude defines how one works or proceeds toward the goal. Aptitude, on the other hand, defines how much potential you one has to learn specific skills or gain knowledge that will help one to achieve one’s goal. Here is an insight into the different roles of attitude and aptitude play in defining the success. Role of Attitude Attitude is the key to success because it can push forward or slow down. It all starts with how one views oneself in a specific environment. Is there a right attitude recipe for success? Right attitude means knowing what one is capable of accomplishing. Ambition, determination, and commitment fuel the right attitude, also known as a positive attitude or go-getter attitude.
Q 26 What is aptitude?
Ans: Aptitudes are natural talents, special abilities for doing, or learning to do, certain kinds of things easily and quickly. They have little to do with knowledge or culture. In general sense aptitude acquired or natural ability (usually measurable with aptitude tests), for learning and proficiency in a specific area or discipline. Aptitude is expressed in interest, and is reflected in current performance which is expected to improve over time with training or readiness or quickness in learning; intelligence.
Q27 What is team management? Write six ways to achieve “Effective Team Management” .
Ans: Team management is a term referring to a variety of activities which bring a team together to carry them out. This means completing projects or running day-to-day tasks.
six tips for achieving a happier and more productive team via some supportive workflows:
1. Be transparent
2. Keep communicating
3. Provide valuable feedback
4. Encourage collaboration
5. Trust your team to do their job
6. Prevent team burn-out
7. Develop independent workers
Q 28 What are the advantages of team management?
Ans : There are many advantages of team management:
1. Fosters Creativity and Learning
2. Blends Complementary Strengths
3. Builds Trust
4. Teaches Conflict Resolution Skills
5. Encourages Healthy Risk-Taking
6. Promotes a Wider Sense of Ownership
Q 29 Why is it important for team members to support each other?
Ans: Teamwork is most effective whenever everyone involved works together towards the common goal. It is important to support each other in a team so that the team will be successful whenever it comes to reaching its goals. In this regard, members support one another as they collaborate and communicate freely together. A strong team environment can act as a great support mechanism for staff members. Group members will help each other, rely on each other and build trust within the group.
Q 30 What are the qualities of successful team?
Ans : A strong team are the foundation of high-performing business and a good team ethic can be held largely accountable for the success and smooth running of the organization. So teams can ensure that they are collectively productive and drive the company forward Here are a few qualities that a successful team possesses.
1) They communicate well with each other
2) They focus on goals and results
3) Everyone contributes their fair share
4) They offer each other support
5) Team members are diverse
6) Good leadership
7) They’re organised
8) Mutually accountable
9) Collaboration
10) Team trust
Q 31: What is Group discussion Skill?
Ans : "Group" is a collection of individuals who have regular contact and frequent interaction and who work together to achieve a common set of goals. "Discussion" is the process whereby two or more people exchange information or ideas in a face-to-face situation to achieve a goal. The goal, or end product, maybe increased knowledge, agreement leading to action, disagreement leading to competition or resolution or perhaps only a clearing of the air or a continuation of the status-quo.
The GD is to check how you behave, participate and contribute in a group, how much importance do you give to the group objective as well as your own, how well do you listen to viewpoints of others and how open-minded are you in accepting views contrary to your own.
Q 32 What are the basic skills required for GD?
Ans : The aspects which make up a GD are verbal communication, non-verbal behavior, and conformation to norms, decision-making ability and cooperation. You should try to be as true as possible to these aspects.
Basic skills required in GD
⦁ Communication Skills
⦁ Interpersonal Skills Leadership Skills
⦁ Motivational Skills
⦁ Team Building Skills
⦁ Tolerance
⦁ Clarity over Ambiguity
⦁ Divergent Thinking
⦁ Listening skills
⦁ Presentation Skills
⦁ Analytical / Logical skills
Q 33 What do you mean by body language?
Ans: Body language is the way your body communicates without the use of words. It combines hand gestures, posture, facial expressions, and movements that tell others what’s going on inside your head. Body language can happen consciously and unconsciously.
For example, the way you’re sitting right now paired with your facial expression can tell others a lot about you. Based on your body language, they can tell whether you’re amused or concentrating hard. They can tell whether you’re approachable or if you’re having a bad day.
If you’re in a discussion with someone and verbally agree with them, your body language will either confirm that you indeed agree with what is being said; or betray you and tell others you don’t feel the same way.
In other words, your body language reveals the true story behind your words.
Q34 Briefly explain the role of body language in oral presentation.
Ans: Body language comprises gesture, stance, and facial expression. ... When you are presenting, strong, positive body language becomes an essential tool in helping you build credibility, express your emotions, and connect with your listeners. It also helps your listeners focus more intently on you and what you're saying.
Its plays a vital role in oral presentation:
Body language affects the way listeners perceive information.
It helps to engage the audience.
It tells how confident and persuasive a presenter is.
It helps to highlight the idea.
It can nullify all efforts put into presentation.
Q 35 Elaborate the impact of eye contact in communication skills?
Ans: to enhance your impact as a presenter and persuade others to see your point of view, it’s sustained, meaningful eye contact with your audience. Positive eye contact helps you build rapport with your audience and keeps them engaged with your presentation. It also gives them a sense of involvement and conveys your message on a personal level.
Benefits of great eye contact
1. Establishes a connection with your audience
2. Improves your concentration
3. Projects authority and confidence
4. Facilitates engagement with the audience
Tips on how to improve eye contact
⦁ See your audience as individual listeners
⦁ Involve everyone in the conversation
⦁ Sustain eye contact long enough to make a connection,
⦁ Prepare your presentation more
⦁ Ensure eye contact as you deliver all critical lines
Q 36 What are the different types of body postures?
Ans : There are many different types of Body language which contribute a lot to make communication successful:
1. Eye Contact
2. Head Movements
3. Facial Expressions: Facial expressions. The human face is extremely expressive, able to convey countless emotions without saying a word. ...
4. Hand Gestures: How you hold and move your hands and fingures are particularly insightful in reading people.
5. Body Posture: The way you place your body and arms and legs, in relation to each other, and in relation to other people.
6.Tone of voice and intonation :it include Pitch of voice ,Loudness, Breathing.
Q 37 What are the techniques to enhance public speaking?
Ans:1. Smile : Believe it or not, a smile is the most powerful tool you've got in your body language toolbox. It is found that smiling reduces stress. So, the next time you're up there giving a presentation, don’t forget to smile every so often. Not only will you seem more approachable to your audience, but you'll relieve that stress you’re feeling as well.
2. Don’t Slouch: Slouching makes you appear less confident whereas standing tall with your shoulders pulled back and your stomach tucked in—you'll appear more confident.
3. Assume a Power Pose: Professional speaker 3. Amy Cuddy shows that a power pose can help you establish authority when you need to come across as confident and authoritative in your presentation.
4. Make Use of the Space: Instead of standing still, move around the stage.
5. Maintain good Facial Expressions: Facial expressions can do wonders for keeping your audience interested and convincing them to believe in your cause.
6. Speak Clearly: Practicing your speech before the presentation is a good way to make sure you feel comfortable delivering it and that your audience will be able to understand you.
Q 38 What do you mean by effective communication ?
Ans : Effective communication is about more than just exchanging information. It’s about understanding the emotion and intentions behind the information. As well as being able to clearly convey a message, Effective communication is a process of exchanging ideas, thoughts, knowledge and information such that the purpose or intention is fulfilled in the best possible manner. In simple words, it is nothing but the presentation of views by the sender in a way best understood by the receiver.
.Effective communication skills are:
⦁ Clarity and Brevity
⦁ Listening and Understanding
⦁ Self efficacy
⦁ Self Confidence
⦁ Non- Verbal communication
⦁ Use of proper channel
⦁ Respectfulness
⦁ Observance
Q 39 Defining Creativity and give two examples.
Creativity is the act of turning new and imaginative ideas into reality. Creativity is characterized by the ability to perceive the world in new ways, to find hidden patterns, to make connections between seemingly unrelated phenomena, and to generate solutions. It is the ability to come up with new and exciting ideas.
Examples
1 When Apple Computer comes up with a brand new product such as the iPod that no one has ever thought of before.
2 When a painter creates a beautiful work of art, this is an example of creativity.
Q 40: What are characteristics Effective communications?
Ans: Characteristics of Effective Communication
Just delivering a message is not enough; it must meet the purpose of the sender. Keeping this in mind, let us discuss the elements which make communication effective
Clear Message: The message which the sender wants to convey must be simple, easy to understand and systematically framed to retain its meaningfulness.
Correct Message: The information communicated must not be vague or false in any sense; it must be free from errors and grammatical mistakes.
Complete Message: Communication is the base for decision making. If the information is incomplete, it may lead to wrong decisions.
Precise Message: The message sent must be short and concise to facilitate straightforward interpretation and take the desired steps.
Reliability: The sender must be sure from his end that whatever he is conveying is right by his knowledge. Even the receiver must have trust on the sender and can rely on the message sent.
Consideration of the Recipient: The medium of communication and other physical settings must be planned, keeping in mind the attitude, language, knowledge, education level and position of the receiver.
Sender’s Courtesy: The message so drafted must reflect the sender’s courtesy, humbleness and respect towards the receiver.
Q41: What are the advantages of Group Discussion?
Ans: There are many advantages of group decision making.:
Advantages
1. Diversity in opinions
2. Participation and interest of the individuals
3. Positive and understanding members
4. The collective contribution of ideas
5. Team building
6. Democratic decision making
7. Abundant information
8. Expert opinion
9. Degree of involvement
10. Greater acceptability
11. Encourages people participation
12. More informative
Q 42 What are the verbal barriers of communication?
Ans: Barriers Involving Words
Words play an essential role in the process of communication. Any disturbance or distraction in the way a message is presented may lead to miscommunication. Following are the different types of communication barriers related to words:
Language: It is a medium of communication. If the sender is making excessive use of technical terms, it will become difficult for the receiver to understand the message clearly.
Ambiguity and Overuse of Abstractions: Even if the message is presented in a non-realistic or vague context involving a lot of notions, the receiver won’t be able to connect with the idea properly.
Disorganised Message: When the words are not organised systematically to form a powerful message, it loses its efficiency and meaning.
Information Overload: The effectiveness of communication reduces when a person keeps on speaking for an extended period. Thus, leading to the receiver’s exhaustion, who won’t be able to keep track of everything that is conveyed.
Q 43 Is feedback an important element of communication process? Why?
Ans : Feedback is the response of the audience Yes it is essential and important in communication so as to know whether the recipient has understood the message in the same terms as intended by the sender and whether he agrees to that message or not.
It is important for following reason:
⦁ Enables to evaluate the effectiveness of the message.
⦁ It makes the communication meaningful.
⦁ Reflects the resource orientation
⦁ Sustain the communication process
⦁ Proper feedback helps to avoid misunderstanding
⦁ Feedback is an opportunity to motivate
⦁ Essential to develop performance
Q 44 what is the main difference between listening and hearing?
Ans: Basic difference between listening and hearing:
Q 45 How should one to prepare for an Interview?
1. Carefully examine the job description.
2. Consider why you are interviewing and your qualifications.
3. Perform research on the company and role.
4. Consider your answers to common interview questions.
5. Practice your speaking voice and body language.
6. Prepare several thoughtful questions for the interviewer(s)
7. Conduct mock interviews.
Q 46 What are the top 10 questions asked in an interview?
Top 10 Interview Questions and Best Answers
1. Tell me about yourself. ...
2. Why should we hire you? ...
3. What is your greatest strength? ...
4. What is your greatest weakness? ...
5. Why do you want to leave (or have left) your current job? ...
6. What are your salary expectations? ...
7. Why do you want this job? ...
8. How do you handle stress and pressure?
Q 47 Define self awareness. How can self awareness impact performance?
Ans: Self-awareness is the key cornerstone to emotional intelligence, according to Daniel Goleman. The ability to monitor our emotions and thoughts from moment to moment is key to understanding ourselves better, being at peace with who we are and proactively managing our thoughts, emotions, and behaviors.
Self awareness can help in the workplace by bringing awareness of one's self into the workplace, leaders are able to better identify who they are as an employee and why they work the way they do. Using this information, leaders can then play to their strengths while understanding their areas of developmental opportunity.
Q48 What is self confidence?
Ans: Self-confidence is one's ability to judge his own social and personal standing with respect to his environment and be able to derive satisfaction out of it. Self-confidence is influenced by factors like upbringing, work environment, and levels of dedication towards pursuing a cause.
There are simple ways to help to increase self-esteem and build confidence in yourself.
⦁ Challenge bad thoughts about yourself
⦁ Take care of yourself
⦁ Be sure to relax
⦁ Set goals for yourself
⦁ Help somebody else out
⦁ Take a different perspective
⦁ Try new things
⦁ Surround yourself with people who make you feel good
⦁ Accept yourself
⦁ Keep visual reminders of things that make you feel good
Q 49 What are two basic types of motivation?
Ans : Motivation is the core to being successful. It drives passion, gives joy when goals are met, and gives us optimism in the face of failure. Two basic types of motivation are :
Intrinsic motivation: Intrinsic motivation is a type of motivation in which an individual is being motivated by internal desires.
For example,an individual named Bob has set himself a goal to begin losing weight and becoming healthier. Bob’s reason to pursue this path of fitness and wellness is to improve his health overall and feel more happier with his appearance.
Since Bob’s desire to change comes from within, his motivation is intrinsic.
Extrinsic Motivation
Extrinsic motivation, on the other hand, is a type of motivation in which an individual is being motivated by external desires. Rather than being motivated by the need to look better and feel healthier,
Example:Bob was feeling pressure from his wife to slim down and improve his physique so that she would be more attracted to him.
Since this pressure comes from the outside, this is an example of extrinsic motivation.
Q 50 What is an interview simple definition? What is the purpose of interview?
Ans : An interview is a formal meeting at which someone is asked questions in order to find out if they are suitable for a job or a course of study
Purpose of any job interview to check following things of any candidate:
1. Appearance and Attitude. First, it is the only way to see an applicant in action – how he looks, his manner, his bearing.
2 Intrinsic Values & Passion: Second, it is the only way to witness how he interacts and how he responds, his way of thinking, the effect of his personality on others.
3. Skills & Likeability. Third, it is perhaps the best way to get at the ‘will do’ features of a performance- motivation, initiative, stability, perseverance, work, habits and judgments
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